Winter FAQs

Welcome to Sun Valley! All of us here are looking forward to the upcoming winter and have been working hard to create a winter operating plan that ensures a safe and enjoyable experience. Below are some of the key assumptions and thoughts regarding the upcoming winter season. 

 

    On the Mountain

    How are you managing access to the mountain this year?

    We are fortunate to be somewhat off the beaten path, and to have significant slope and lift capacities contributing to a realtively uncrowded resort. With that in mind, we do not plan to implement a reservation system of visitation limits for Season Pass holders or Epic Pass holders on Bald Mountain or Dollar Mountain this 20/21 winter season. If necessary, we will manage peak day access for both Bald Mountain and Dollar Mountain through day-ticket reservations. 

    What qualifies as a season pass?

    • Challenger Season Pass
    • Young Adult Challenger Season Pass
    • Child Challenger Season Pass
    • Freedom Found Pass
    • 15 Day Plus Pass
    • Sun and Snow Pass
    • Sun and Snow Child Pass 
    • Early/Late Pass 
    • College Season Pass 

    When will Bald Mountain open?

    Bald Mountain is open for the season and is accesible through River Run and Warm Springs Plaza. Dollar Mountain is also open for the season. We will keep our pass holders, community and guests informed if there are any changes.

    When will lift tickets go on sale?

     The best way to purchase daily lift tickets will be in advance here.  To maintain physical distancing on the mountain, this season we are limiting the number of daily lift tickets. At this time, full day lift tickets are no longer available from 12/28/2020 through 12/31/2020. Late Arrival tickets are still available during this time. 

    Will lift tickets be available every day of the season?

    Assuming Mother Nature cooperates, we anticipate lift tickets to be available for purchase on most days. This season, in particular, we ask that you plan ahead to secure your spot on the hill by checking lift ticket availability on our website before you arrive to the mountain. This will be particularly important during the early season and holidays. 

    How will Sun Valley maintain distancing on the lifts and gondola?

    Maintaining physical distancing on our chairlifts and River Run Express Gondola will be of keen focus for us this season.  We will be following the “Arrive Together, Ride Together” guidance when it comes to loading the lifts, advising guests to ride lifts and the gondola with members of their party.   Otherwise we will load single riders on the double chairlifts, and two people on the triple chairs and quads.  River Run Express Gondola will be loaded with individual parties, single riders, or two riders that will sit on opposite sides.  We will accommodate any rider that would like to ride any lift alone. 

    How do I pickup my season pass this year? 

    For pass holder information, including how to pick up your pass, check here,  and click on the "Pass holder Info," tab. 

    How do I purchase a pass?

    To purchase a pass at Sun Valley Resort, visit here.

    What if I have an Epic Pass? 

    We do not plan to implement a reservation system of visitation limits for Season Pass holders or Epic Pass holders on Bald Mountain or Dollar Mountain this 20/21 winter season. Learn more about our relationship with Epic Pass.

    Who should I contact for my questions about lift tickets and passes?

    Please reach out to our ticketing office at lifttickets@sunvalley.com

    Safety

    How will Sun Valley maintain and healthy and safe environment?

    The health and safety of our employees, guests, and community continues to be our top priority and guiding principal for operations this winter season. Our commitment to maintain a healthy and safe environment is one of shared responsibility, and we appreciate our pass holders, guests, and community in the adherence to these guidelines. The requirement of face coverings and physical distancing of employees and guests in public spaces will continue throughout the winter season. 

    To learn more about safety protocls around the Resort, check out our Health and Safety Page. 

     

    How do I stay up to date with information and changes at Sun Valley Resort?

    With this ever-changing environment, this season perhaps more than most we cannot recommend enough that all pass holders and guests please “Know Before You Go” and take a minute to familiarize yourself with the new protocols before you visit us.  Please check our website, social media channels, email communications, and our new Sun Valley app to get the most up-to-date information for this upcoming 20/21 winter season.  Please do not hesitate to email us, at the email address below: 

    Season Pass/Lift Ticket/Mountain Inquiries: lifttickets@sunvalley.com
    Lodging Reservations Inquiries:  reservations@sunvalley.com    
    SnowSports Inquiries: SnowSports@sunvalley.com
    Rental Inquiries: rent@sunvalley.com   

    Rentals/Storage

    Will rentals be available this season?

    Equipment rentals are available through online reservation here. 

    Can I boot up and store my bag in the base lodges?

    We ask that all skiers and riders arrive at the base areas and head straight to the lift, as there will be no bag storage in the base area lodges.  If you would like to bring your bag to the mountain, we will offer bag check at the base areas of River Run, Warm Springs and Dollar. 

    Are lift tickets guaranteed with a Rental purchase?

    All Rentals and some SnowSports products do not include a day ticket.  We encourage all guests to secure lift tickets before securing Rental equipment and make sure if tickets are part of your SnowSports purchase.  Should you have questions, please call the Lift Ticket Office at (208) 622-6136.

    Who should I contact for my questions about rentals?

    Please contact our rental office at rent@sunvalley.com 

    Check out all of our rentals offered this winter. 

    Mountain Lodges

    What will the on-mountain dining experience be like this winter?

    We are currently operating all of our on-mountain lodges and dining facilities this winter. To accomodate for physical distancing, indoor seating has been reduced in all lodges and we will add to our outdoor dining options. We have simplified menus, instituted reservation systems in some venues, and will offer grab and go options to assure appropriate distancing is maintained in our lodges.

    Will there be limited capacity in the mountain lodges?

    Our on-mountain lodges will continue to offer skiers and riders a warm places to fuel up, relax or meet friends and family for a much needed break.  Following local guidelines, we’ll be limiting capacity and prioritizing in-lodge seating for guests planning to dine.  

    Will I have to make a reservation to go in the lodges?

    Roundhouse and Averell’s will be by reservation-only, and all other on-mountain lodges will be on a first come, first serve basis. 

     

    Check out all of our Dining options.

    SnowSports

    What ski school programs will be available this winter?

    Our children's and adult SnowSports offerings will continue on Dollar and Bald Mountain with an emphasis on pre-arranged private and limited group insturction to assure that we offer a healthy, safe quality product for families. 

    Are lift tickets guaranteed with SnowSports and Rental purchase?

    All Rentals and some SnowSports products do not include a day ticket.  We encourage all guests to secure lift tickets before securing Rental equipment and make sure if tickets are part of your SnowSports purchase.  Should you have questions, please call the Lift Ticket Office at (208) 622-6136 or SnowSports Office. 

    Who should I contact for my questions about Snowsports?

    Please contact our Snowsports team at SnowSports@sunvalley.com

    Learn more about our SnowSports program.

    Plan your trip

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