For the last 84 years, Sun Valley Resort has thrived by providing guests access to a healthy outdoor lifestyle. The safety, health and well-being of Sun Valley’s guests, staff and the local community have always been of the utmost importance. As Sun Valley looks forward to welcoming guests, a number of new protocols and procedures have been set forth to ensure every guest can safely recreate and enjoy all the vitality and fresh air the outdoors have to offer.
Operating plans in each of the resort areas have been extensively updated with guidance and scientific expertise from the Centers for Disease Control (CDC), Idaho Department of Health, and Blaine County Health Department.
Sun Valley Resort is committed to following all state and local health orders and will be continuously adjusting operations and safety protocols to protect the health of staff, guests and local community. The following is a list of precautions the resort is currently taking to ensure the highest standards of cleanliness and safety are adhered to.
Sun Valley is committed to following all state and local health orders and will be continuously adjusting operations and safety protocols to protect staff and guests. For additional resources, learn more about Mindfulness in the Mountains.
- Hand sanitizer dispensers, touch-less whenever possible, are placed at key guest entrances and contact areas. Guests are required to hand sanitize upon entry.
- Physical Distancing Guidelines - Guests are advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, using elevators, or moving around the property. Restaurant tables and other physical layouts are arranged to ensure appropriate distancing. Guests are reminded not to touch their faces and to practice physical distancing by standing at least six feet away from others whenever possible. All resort properties and retail outlets comply with local or state-mandated occupancy limits.
- Signage providing instructions to both Sun Valley guests, staff, and vendors are placed prominently throughout the resort and its lodging properties providing guidance and instructions on social distancing and the request for wearing of a face cover/mask. Floor markings are used in common spaces and areas of the potential congregation to maintain distancing.
- Our properties use cleaning products and protocols that meet EPA & CDC guidelines, such as eMist electrostatic disinfectant sprayers. These protocols are approved for the treatment of and are effective against viruses, bacteria, and other airborne and bloodborne pathogens.
- The frequency of cleaning and sanitation has been increased in all public spaces with an emphasis on frequent contact surfaces including, but not limited to, ticketing areas, elevators and elevator buttons, door handles, public bathrooms, ATMs, stair handrails, dining surfaces, and seating areas.
- Restaurants have reduced seating capacity to allow a minimum six-feet distance between each seated group.
- Meetings and Banquet set-up promote physical distancing between guests in all meetings and events.
- Pool seating allows six feet of distance between groups of guests.
We ask that our guests follow strict personal health and hygiene standards, including:
- Masks are required in the City of Sun Valley by city ordinance. Please wear a mask when in public spaces during your visit.
- Do not visit if you are feeling ill or experiencing any symptoms related to COVID-19 or any other contagious illness
- Wash hands frequently with soap and water for at least 20 seconds
- Use hand sanitizer frequently, stations are available throughout the resort
- Avoid touching your face
- Cover coughs and sneezes (into a tissue, sleeve, or elbow)
- Avoid contact with high-touch surfaces (handrails, maps, etc.)
- Follow any other standards provided by the CDC, Idaho Department of Health and the Blaine County Health Department
- Maintain social distancing of at least six feet when in a public setting
- Vulnerable individuals (aged 60 and older, individuals who are immunocompromised, or have underlining health conditions) should follow the guidelines set forth by the CDC and take enhanced precautions
- Please voice concerns to staff if you see others not adhering to health and safety measures.
- Enjoy the great outdoors, activities, and experiences Sun Valley has to offer while embracing safety.
- While at Bald Mountain or Dollar Mountain please follow all posted guidelines. These include, loading lifts with the party you arrived with, wearing face coverings at all times and no bag storage in Lodges.
- Correct hygiene and frequent handwashing with soap are vital to help combat the spread of COVID-19. Team members are encouraged to wash their hands frequently, or use sanitizer when a sink is not available.
- Employees receive training on COVID-19 safety and sanitization protocols. In areas with regular guest contact, the frequency of sanitization to surfaces has been increased. These areas include Housekeeping, Food & Beverage, Retail, Ticketing, Lift Operations, Mountain Patrol, and Security.
- Appropriate PPE is worn by employees based on their role and responsibilities and in adherence to state or local regulations and guidance. Training is provided on how to properly use and dispose of all PPE. Employees are required to wear a mask while on the property. Gloves are provided to employees whose responsibilities require them as determined based on guidelines from CDC and local health organizations.
- Regular health screenings are conducted with staff where temperature checks and answers to COVID-19 related questions are required. If staff is experiencing any symptoms or have family experiencing symptoms, they are required to stay at home.